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privacy policy

1. Introduction

Raw Details Digital ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

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2. What Information We Collect

We may collect personal information directly from you, including:

  • Name

  • Email address

  • Business name

  • Phone number

  • Social media handles

  • Project details and business insights you share

  • Payment and invoicing information (where applicable)

We may also collect non-personal information via cookies, such as:

  • IP address

  • Browser type

  • Pages you visit on our website

  • Time spent on pages

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3. How We Use Your Information

We collect and use your personal information to:

  • Communicate with you regarding inquiries, projects, or services

  • Deliver and manage contracted services

  • Send updates, newsletters, or marketing content (with your consent)

  • Improve our website and service offerings

  • Comply with legal obligations

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4. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Service providers and platforms we use to deliver services (e.g., email marketing tools, project management systems)

  • Legal authorities if required by law

All third-party providers are bound by confidentiality obligations and data protection laws.

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5. Cookies & Analytics

Our website uses cookies to enhance user experience and analyse site traffic via platforms like Google Analytics. You can control cookie preferences through your browser settings.

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6. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no digital transmission or storage is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal data (unless we are legally required to retain it)

  • Opt-out of marketing communications at any time

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8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date at the top.

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10. Contact Us

For any privacy-related questions, concerns, or requests, please contact:

Raw Details Digital
Email: hello@rawdetailsdigital.com.au
Phone: 0411 351 915

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